18. Quantum Plan Restrictions
The Quantum hosting plan is a revolutionary new addition to our Managed WordPress hosting lineup, available exclusively to our Agency members.
While Quantum is not suitable for e-commerce sites, it is ideal for small blogs, static sites or when developing new client sites. Sites can be upgraded to any other plan at any time.
Quantum offers the same fully dedicated resources as our other hosting plans, at the lowest price possible.
To achieve this, we’ve had to pare down some of the features available on this plan to avoid maxing out server resources and ensure your site has the power it needs for optimal performance.
This document aims to inform you of those restrictions so you don’t hit any unexpected snags.
Please see our Plans & Usage Limits doc for more information on server specifications for this plan.
18.1 Creating New Sites
Copy chapter anchor to clipboardAs noted above, this hosting plan is only available for our Agency members, and is only available when creating new sites.
18.1.1 Regions Restricted
Link to chapter 1Some regions are not available for selection when creating a site hosted on the Quantum plan.
Regions Available
The following regions are available when creating new sites on this plan:
- United States – East
- United States – West
- Netherlands
- Singapore
- Germany
Regions Unavailable
The following regions are not available when creating new sites on this plan:
- India
- Canada
- United Kingdom
- Australia
- Japan
18.1.2 Migration Restricted
Link to chapter 1You cannot migrate a site into this plan using the automated SFTP tool in the Hub. You’ll notice that when you choose the Quantum plan for a migration, the SFTP option will be locked and not available for selection.
However, you can select the option to request a Manual Migration by WPMU DEV Staff. Note that this is available for 3rd-party hosted sites only; existing WPMU DEV hosted sites cannot be migrated to this plan.
Our hosting support team will first analyze the site you wish to migrate, and determine if it’s a good fit for the Quantum plan. If they judge you’ll have no negative performance issues, they will perform the migration for you.
18.3 Domains
Copy chapter anchor to clipboardYou can only add one custom Domain to a site hosted on this plan, including both the www and non-www versions of the domain. Once you have added those 2 versions of a custom domain, the Add Domain button will be locked.
18.4 SFTP/SSH
Copy chapter anchor to clipboardThe ability to create SFTP or SSH users is not available for sites hosted on this plan.
18.5 Hosting Tools
Copy chapter anchor to clipboardTo reduce the server load for sites hosted on this plan, several of the features under the Hosting > Tools tab in the Hub are either limited or not available.
18.5.1 PHP Version
Link to chapter 5The PHP version is locked at v8.0 and cannot be changed for sites on the Quantum plan.
18.5.2 Static Server Cache
Link to chapter 5The Static Server Cache is always active for sites on the Quantum plan and cannot be disabled. You can however clear the cache at any time as usual.
18.5.3 Web Application Firewall
Link to chapter 5The Web Application Firewall (WAF) is not available for sites on the Quantum plan.
18.5.4 Multisite
Link to chapter 5The option to convert a site to Multisite is not available for sites on the Quantum plan.
18.5.5 Database Manager
Link to chapter 5The option to access the Database manager (phpMyAdmin) is not available for sites on the Quantum plan.
18.5.6 File Manager
Link to chapter 5The option to access the Files manager is not available for sites on the Quantum plan.
18.5.7 Object Cache
Link to chapter 5Object Cache is not available for sites on the Quantum plan.
18.5.8 Migrate Existing Site
Link to chapter 5The option to Migrate an Existing Site into a site already created on the Quantum plan is not available.
18.5.9 New Relic Monitoring
Link to chapter 5The New Relic Monitoring feature is not available for sites on the Quantum plan.
18.5.10 Blackfire Profiler
Link to chapter 5The Blackfire Profiler feature is not available for sites on the Quantum plan.
18.5.11 Reset WP
Link to chapter 5The option to Reset WP is not available for sites on the Quantum plan.
18.6 Backups
Copy chapter anchor to clipboardNightly Backups are enabled by default for sites hosted on all plans, including Quantum.
However, you cannot trigger manual backups on this plan, and the Hourly Backups addon is not available.
18.7 Analytics
Copy chapter anchor to clipboardUnder the Hosting > Analytics tab, you can view information about the Storage used and site Traffic only.
The Live Stats are not available for sites on this plan.
18.8 Staging
Copy chapter anchor to clipboardThe Staging environment is not available for sites hosted on this plan.
18.9 Logs
Copy chapter anchor to clipboardThe following Logs are available for all sites hosted on this plan:
- PHP
- Access
- Slow
- Audit
The WAF log is not available as the WAF is not available. See Hosting Tools > WAF above.
18.10 Emails
Copy chapter anchor to clipboardSites hosted on this plan are limited to only one email account. You can however create as many email forwarders as you like.
In addition, WordPress Transactional emails are limited to 75/day or 1500/month.
18.11 Themes
Copy chapter anchor to clipboardAll themes from wordpress.org are allowed on the Quantum plan, and you can upload themes via Themes > Add New > Upload in the site’s wp-admin.
Note that if a theme comes with its own integrated page builder, like Divi for example, that will work just fine.
However, if the theme comes packaged with a page builder as a separate addon plugin, you would not be able to activate that plugin unless it’s in the list of allowed plugins below.
18.12 Plugins
Copy chapter anchor to clipboardAs Quantum sites have rather limited resources, plugins can only be installed from wordpress.org via Plugins > Add New in the site’s wp-admin. You cannot upload plugins to Quantum sites.
Plugins that can be installed are limited to those we have determined to have little to no negative impact on performance. Plugins that cannot be installed on Quantum sites will have a Not Available label in place of the Install Now button in your site’s wp-admin.
Of course, all WPMU DEV free and Pro plugins can be installed on Quantum sites except Snapshot Pro and Shipper Pro plugins.
Here is the full categorized list of plugins allowed on Quantum sites. This list will be updated periodically with additional plugins upon review of their performance impact.
WPMU DEV Plugins
All free and all Pro plugins except Snapshot Pro and Shipper Pro.
Anti-Spam Plugins
Theme & Page Builder Plugins
- Astra Import / Export Customizer Settings
- Astra Starter Templates — Elementor, WordPress & Beaver Builder Templates
- Astra Widgets
- Astra Customizer Reset
- Beaver Builder – WordPress Page Builder
- Alerts for Beaver Builder
- Header Footer for Beaver Builder
- Timed Content for Beaver Builder
- Timeline Module for Beaver Builder
- Ultimate Addons for Beaver Builder – Lite
- Elementor Website Builder
- ElementsKit Elementor addons
- Essential Addons for Elementor
- Elementor Header & Footer Builder